Understanding the Stress and Financial loss employers encountered when a helper they hired do not work out, and sometime getting a replacement from agency is difficult.....Our agency Honest Recruiter came out with a "No Gimmick" REPLACEMENT & REFUND POLICY.
We provide 03 FREE replacement within a period of 12 months with a very transparent refund policy that is fair and justified.
To ensure the highest standards of quality are met, we personally interview all our applicants to better assess their character, strengths, and abilities. Understanding them better allow helps us to understand what type of families are more suitable for them as well.
Upon understanding your family’s caregiving needs and requirements, we will also interview each helper personally to properly assess and shortlist suitable candidates based on the helper’s character, skillsets, and talents. This allows us to recommend a helper from our agency that best fits you and your family’s needs.
Honest Recruiter also operates our own Helpers Hostel. This gives our clients the assurance that the upkeep, safety and well-being of their helpers are taken care of during their stay with us. It is fully equipped with a dining and a pantry hall where food and snacks are all within reach. Helpers have access to clean air-conditioned rooms, beds, and linens to ensure their stay is comfortable so they can start employment well recharged.
Completing the process for newly arrived helpers requires a lot of coordination and transport arrangements. These includes travelling all over Singapore to clients’ homes, respective Embassies, airports, hotels, medical centres, the Ministry of Manpower, etc. Our dedicated team of drivers work tirelessly to ensure all aspects are taken care of so that our clients can enjoy a seamless process when they engage our service.
Along the way if required, your helper can also receive counselling or be sent to us for more training to adapt to changes in your home care demands.
Rest assured that your journey on engaging a helper will be taken care of from start to end! Engage HONEST RECRUITER services now, and let us take care of the rest.
Felt compelled to write this after an episode with my helper which brought me significant stress. Basically I just want to thank Eric (the agent) for always being prompt, efficient and quick to troubleshoot. While I've heard horror stories of agents mia-ing after the deal is done, Eric was always quick to render help whenever we needed it, even 3 months post placement. He was happy to find us a replacement if the helper wasn't a good fit, and willing to listen without being pushy. Our family is going through a tough season personally, so any added stress with helper is something we cannot manage. Hence we'd like to thank Eric for shouldering that aspect so that we won't need to. I have recommended him to 2 other friends, and all are pleased with his service.
My family hired our helper through Honest Recruiter few months ago. As this is not the first time, we engage an agency to hire a domestic helper, I would say that the staffs in the agency was all very professional and honest. They will prompt in responding to our messages and showed great empathy when we shared about our past bad experience. Special thanks to Eric who went beyond what was needed to help us when our helper had to be hospitalized and underwent surgery. He made himself available whenever needed and help us process the Insurance claim. We managed to receive our claims from the Insurance company within a short period of time. Thank you, Eric!!!
I deal with Eric, he clearly explained to me the fees involved to take a helper from Honest Recruiter. I use his quotes and walked around the mall and we evaluated that the fees and replacement policy assurance is better for peace of mind. I had since hired Fatimah through Eric and Fatimah had proven to be a gem.
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